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Frequently Asked Questions
Do you have a question that is not answered here?
Mail to: support@dotpocket.com
Q1. How can I know IP address of
my mobile device?
IP address of your mobile device is not static; it is assigned to your
PPC each time a new session begins. During the given session the IP address
is the same. When the mobile device is connected the next time, it can
get another IP address.
There are 2 ways to know IP address of your mobile device:
| 1. Run the dotPocket application. IP address will be displayed at the top of the dotPocket application screen. | 2. Activate the PPC Screen Navigator. Touch Device's IP address option of menu. IP address will be displayed. |
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Q2. What is the PPC Screen Navigator?
If you have chosen high resolution of the screen, it can occur such situation
that the screen contents cannot be fitted to the PPC screen. Use the Screen
Navigator to scroll the screen and view its invisible parts.
The
blue square that appears on the screen is called the "Screen Navigator"
and can be used to zoom in or out on the resolution.
To
use the Screen Navigator, press on the blue square with your stylus pen;
after about a second, the device screen zooms in and arrows appear around
the square. Once in this 'zoomed' mode, the contents of the screen can
be reviewed by scrolling using the arrows to move left and right, and
up and down.
If
the Screen Navigator is activated while the screen is zoomed in, a pop-up
menu appears next to the blue square. This menu can be used to access
navigational options. The following is a list of available options in
this menu:
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Q3. I have chosen high resolution
of the screen and cannot see the full contents of the screen. How can
I scroll it?
Use the Screen Navigator to scroll the screen and view its invisible parts.
See the previous question to know what is the PPC Screen Navigator and
how to use it.
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Q4. Can I use hardware buttons to
change zooming and panning options?
Yes, zooming and panning options can be accessed by pressing the handheld
computer's hardware buttons. For the iPaq and Jornada models, the button
is labeled "Contacts"; for the Cassiopea E115/E125 models, the
button is labeled "Notes." Once in the zoom mode, the handheld
computer's directional buttons can be used to navigate throughout the
screen.
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Q5. What screen resolutions are
available with the dotPocket application?
The dotPocket driver provides users with the virtual screen resolutions
up to 2000x2000 (custom or predefined), in both portrait and landscape
orientation. The default screen resolution, or "out-of-the-box,"
screen on your Pocket PC is 320 x 240 pixels in the portrait mode. Using
the dotPocket, you can change the resolution on your handheld computer
to any size, including predefined resolutions up to 800 x 600 pixels in
either the portrait or landscape modes. In addition, you can define customized
resolutions of any size (e.g., 1000 x 1000 or 2000 x 2000 pixels).
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Q6. How can I connect my desktop/laptop
PC to Pocket PC?
There are 2 connection methods: TCP/IP connection and RAPI connection.
TCP/IP connection requires network card (PCMCI, Compact Flash etc) and
knowledge of host IP address of your pocket/handheld PC. RAPI connection
implies that you have Microsoft ActiveSync application installed on your
desktop PC.
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Q7. What is the difference between
"Driver Integrated" and "Direct Video Memory Access"
grab methods?
Grab method is the screen capturing method to be used on your handheld
computer. The "Driver Integrated" method uses screen capturing
algorithms based on direct access to Windows' graphical interface, either
via the dotPocket display drivers or Windows GDI. The "Direct Video
Memory Access" method requires the dotPocket to capture images on
your handheld computer, directly accessing its video memory and bypassing
the Windows OS.
If you choose Direct Video Memory Access grab method, then the screen
of your mobile device will be displayed on your desktop screen without
changes, as it is on the PPC.
If you choose Driver Integrated grab method, then the screen of your mobile
device will be displayed on your desktop screen according to the specified
resolution of the PPC screen.
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Q8. All changes on the screen of
my handheld computer are reflected to the dotPocket Desktop window with
much delay. Can I decrease this delay?
Yes, you can specify your preferred delay (in milliseconds) between sending
video frames/changes from your handheld computer to your desktop computer.
This option is specified during setting connection options.
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Q9. I wish the data were encrypted
before sending to or from my pocket PC. Is it possible?
You can use encrypted connection method. This method encrypts the traffic
between various components of the dotPocket applications installed on
your handheld computer and your desktop computer. This option is specified
during setting connection options.
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Q10. Can I perform file transfer
between my handheld computer and desktop/laptop computer?
Yes, you can use direct file transfer to synchronize your files on desktop
and pocket PCs. The following is a list of the functions supported by
the dotPocket Explorer:
- Copy files from your desktop/laptop computer to your handheld computer.
- Copy files from your handheld computer to your desktop/laptop computer.
- Delete files on your handheld computer.
- Rename files on your handheld computer.
Q11. When I rotate the video output
of the dotPocket window on my desktop/laptop computer's monitor in 90-degree
increments to the left or right, is this rotation reflected on screenshots
and AVI movie records?
No, rotation of the screen is not reflected on screenshots and AVI movie
records.
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Q12. How much memory on the disk
does the dotPocket application require?
The dotPocket is not a resource-consuming utility. Installation file occupies
approximately 1,5MB of free disk space. The dotPocket Desktop application
takes approximately 1,5MB of free disk space. On your handheld you will
need approximately 400KB of free disk space for pocket devices with SH3
and StrongARM processors; and approximately 500KB of free disk space for
pocket devices with MIPS processor.
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Q13. I have bought the dotPocket
product. How can I register to start using it?
Once you've purchased the dotPocket you will receive email with your registration
key. This key is necessary for the product installation. Enter this key
when the installation program requires it. No additional registration
is needed.
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Q14. During the instalation process, I've received the message "unable to find Shell32.dll". I'd like to know how this library is necessary fot the program to work correctly (what does it do), and what can I do to correct this problem, in order to make the program run correctly in my computer.
The problem you encountered is a result of using old version of Shell32.dll. For old operational systems as a Win95 or WinNT4, Microsoft shipped new version of it in MS Internet Explorer 4.0/4.01 distribution. However, distributions of the following versions of MS Internet Explorer do not contain update for this DLL (see Microsoft Notes below). In case you couldn't find this distributive, here is a required version of dll:
Note 2: All systems with Internet Explorer 4.0 or 4.01 will have the associated version of Comctl32.dll and Shlwapi.dll (4.71 or 4.72, respectively). However, for systems prior to Windows 98, Internet Explorer 4.0 and 4.01 can be installed with or without the integrated Shell. If they are installed with the integrated Shell, the associated version of Shell32.dll will be installed. If they are installed without the integrated Shell, Shell32.dll is not updated. In other words, the presence of version 4.71 or 4.72 of Comctl32.dll or Shlwapi.dll on a system does not guarantee that Shell32.dll has the same version number. All Windows 98 systems have version 4.72 of Shell32.dll.
Note 3: Version 5.80 of Comctl32.dll and version 5.0 of Shlwapi.dll are distributed with Internet Explorer 5. They will be found on all systems on which Internet Explorer 5 is installed, except Windows 2000. Internet Explorer 5 does not update the Shell, so version 5.0 of Shell32.dll will not be found on Windows NT, Windows 95, or Windows 98 systems. Version 5.0 of Shell32.dll will be distributed with Windows 2000 and Windows Me, along with version 5.0 of Shlwapi.dll, and version 5.81 of Comctl32.dll.
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